Shipping Policy

At Moonbazaar, we understand the importance of receiving your order promptly and in pristine condition. Please review the following shipping policy to ensure a smooth shopping experience:

Processing Time:

  • Orders are typically processed within 1-2 business days after payment verification.
  • During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Methods:

  • We offer several shipping options to cater to your needs, including standard and expedited shipping.
  • The available shipping methods may vary depending on your location and the items in your order.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, your selected shipping method, and your delivery address.
  • To determine the exact shipping cost for your order, please proceed to the checkout page and enter your shipping information.

Delivery Time:

  • Delivery times vary depending on your selected shipping method and your location.
  • Standard shipping typically takes between 5-7 business days for domestic orders and 7-14 business days for international orders.
  • Expedited shipping options are available for faster delivery, with delivery times ranging from 2-5 business days.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email containing your tracking number.
  • You can track the status of your order by entering the provided tracking number on our website or the carrier's website.

Shipping Restrictions:

  • We currently ship to select countries worldwide. Please refer to our shipping page during checkout for the list of countries we serve.
  • Certain items may be subject to shipping restrictions based on size, weight, or legal regulations.

Shipping Partners:

  • We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.
  • Our shipping partners may include but are not limited to FedEx, UPS, DHL, and local postal services.

Order Status:

  • You can check the status of your order at any time by logging into your Moonbazaar account and accessing the "Order History" section.

Additional Information:

  • For any inquiries or assistance regarding your order's shipping status, please don't hesitate to contact our customer support team. We're here to help!